I will never buy ANY Polaroid product again. Customer service is as bad as it gets. I bought a 15.4″ LCD TV and it lasted 13 months. Yes…right after the warranty expired. Total crap.
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11 responses so far ↓
1 VanDerValk
I did considerable research before purchasing this model as a replacement for a small 12″ analog model that we had on the kitchen counter. Both online and in-store comparisons led me to choose this Polaroid for its simplicity, picture quality, and price. It was a perfect replacement, and even upgrade, in preparation for the pending technology obsolescence mandate.
I found the picture quality to be better than similar small-screen LCD digital TV’s that I compared in stores. The contrast and color is eye-popping when viewed straight-on. However, after receiving and installing the unit, I found that its display has a dramatic vertical viewing angle sensitivity, getting very dark below horizontal and washing out above horizontal. The side-to-side response is not as dramatic. This was not a problem for us, as it got wall-mounted on a fully extendable arm to free up kitchen counter space and allow it to be pushed out of the way when not in use.
The sound is not remarkable, but adequate for the small in-case stereo speakers in the open-air grill area along the bottom of the unit. I would not have expected home theatre sound in a 15″ TV. The unit has a fully capable ATSC tuner for receiving off-air digital broadcasts as well as cable/satelite. It can also tune the standard broadcast channels (until February ‘09). Overall, we are very pleased with the unit and it serves our intended purpose extremely well.
2 Shimmin
Greetings!
I purchased this TV to replace our old (9+ years) ‘ICEBOX’ (brand name)10 inch TV with built in DVD player that included a bunch of other really neat features. Nothing was wrong with the unit - we just felt it was time to try a HDTV with a rectangular screen.
This new Polaroid TV was placed on the top of a new HD, very small DVD player. They both sit together in exactly the same place as the old TV. With great expectation and excitement, we snuggled up comfortably in our RV’s double bed to enjoy our new, updated movie experience.
I am sad to report that it was a great disappointment. The predominant problem is that even though the TV sits upon a low shelf at the foot of the bed, it is quite difficult for both my husband and myself to see the picture from what I guess is known as ‘the proper viewing angle’. That said, if I stand across the room, or, even look down the hall at the screen - the picture is great!
Unfortunately, it seems as though this unit would be much better suited for, say, a kitchen, or any room that one was either standing or moving around. The viewing angle is much less important (meaning one gets a nice picture) when one’s head is above, or at the same level as the TV.
Snuggled in bed does not lend itself to a good viewing angle
The other disappointment was the sound. After reading all that I could in the manual to make sure the mistake was not either in the connections, or a setting on the silly remote (the remote is also poorly designed - not a big deal - but was enough to irritate everyone who used it!), we had to admit that the old “IceBox”, 9+ year TV had far superior sound!
Long story short (too late for that now, eh?), tis not a bad TV- except if good sound is important and/or you will not be adding any sort of external surround sound systems - there are decent one’s for a small area for $40-$70. This TV is just not a good choice for comfortable viewing in a small area (like snuggling up in bed!)
With all of this in mind, also consider the price. Ours cost about $240 -not on sale. IMPORTANT HINT: When choosing any TV for a small bedroom viewing situation; you can just about count on these small TVs being located on the lower shelves in the stores. They may look great when standing above them! Prepare yourself to maybe get down on the floor to have the proper viewing angle you may encounter once you get your beloved, new TV home! Never mind the odd looks one is sure to encounter while doing “TV positioning Yoga” on the showroom floor - It’s not as bad as looking at each other the first night you have it all hooked up, both all full of expectation; the “SleepyTime” tea is just the right temperature; and then,”Is it just me, or does the image look kinda like an old fashioned negative? Here- hold my tea for a sec sweetie…..Oh! It looks far better when I sit up more and move to your side of the bed! Oh Da*%# it! I didn’t mean to knock hot tea in your lap!”………
3 Arquette
Purchased in Oct 2007. Died in Jan 2009, 90 days after the warranty expired. Sound but no picture. You can see the picture for about three seconds when you first turn on the TV, then it makes a popping sound and the picture disappears.
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4 Delgadillo
Nice TV. Works fine. Very slim and fits nicely under our kitchen counter. We bought a mount for it. Thanks!
5 Feliciano
Horrible TV and horrible company. Unit failed and was returned numerous times w/in the warranty period. Each time it was returned it took 6+ weeks to be returned. First repair was returned DOA, second failed w/in 1 week. Still no resolution. Unit is ready for the dumpster and not even 14 months old. I wouldn’t buy anything labeled Polaroid.
6 Pettit
From about 2 weeks after i got this TV the remote did not work, and never has since. The control module for the LCD portion was replaced 2 times as the TV came on but either no picture or just lines. Now after 18 months it is completely dead. For the $1000 price tag i paid for it, it is a now on the curb waiting for next weeks trash pickup.
7 Osz
My wife purchased the tv on Black Friday and we hung it on our bed room ceiling ( a- frame style ). After two months the picture faded out so we called customer service. After faxing our receipt to them they mailed a new control box. When it arrived we had to call them back to schedule a repairmen to come out and install it. Total time 12 days. Not 3 weeks later the picture faded again. After the same deal we decide to place it on a stand but that didn’t help. Another month later it faded again. When it worked it was great but their lack of service sites and mailing the parts to us seems quite stupid when the repair man could already have them. I won’t purchase another of their products.
8 Landin
I like several other people here purchased this on black friday. Set it up the next day and it did not work at all. The half of the screen that did work was shetchy and discolored. Terrible product! Talked to people at the store and they said they have had many returns on these because of problems! Polaroid should stick to making cameras!!
9 Urner
I too purchased my tv on black friday and about 2 months later of minimal use the picture went out and only the sound worked, I did the whole faxing/ emailing thing and I am only on my first control box. I find this very disturbing because it was only by chance that I even had my reciept due to the fact that we were moving and did not even bother to open the box on the tv to use it until feb2008. I was informed by polaroid that they only “fix” if you have the reciecpt or a copy of it. Not to mention that they will only cover it for 1yr from date of purchase. Unfourtunatly the exended warrenty wasnt even offered and this was from a local reatail store. Like wise I dont think that i will be supporting any more products from polaroid due to the inconsistant quality and service. !!!BUYER BEWARE!!!
10 Leming
Poloroid televisions are now fairly well known by now as being lemons. I thought I would post this review anyway just to make sure that know one else uses there hard earned money to buy one of these stinkers. When I called the customer service line they almost seemed like they were waiting for my call, the fact that my TV is DOA after just 13 months was no surprise to them, in fact I got them to basically admit that these TV’s are lemons. MY tv died after 13 months, my brother with the same one died after 17 months. You will notice that some reviews are good, they are also posted by owners who have had there tv for less than 2 years. The fact is, and I have researched them well, your poloroid tv will break.
11 Chiang
We bought this TV for our morning “getting ready” bathroom. We wanted news and weather for the day. We can only pick up two of the four channels in our area and our other TV’s get the signals crystal clear. To be fair I took the TV to each location of the other TV’s and STILL couldn’t pick up any more signals! Just a poor performer for digital signals. Save your anguish and buy another brand.
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